People stick with their cars longer than with their marriages
An acquaintance of mine bought a brand new car two days ago.
The same person was very disappointed with the delivery process, though.
It was uneventful, to say the very least.
Archive | Stories about life & business
How’s your dial tone?
Do you deliver what you promise? Are the basics securely in place?
Think of those basics as ‘the dial tone’ — the essential, always-on service required to support
Simple = good.
The spectacular success of Starbucks is nothing short of magical.
While no single factor can explain Starbucks’ success, there is one common thread that runs through
Never follow the crowd. Go where it’s empty.
This is long, so feel free to skip.
The news organizations present a misleading slant on current events. More specifically, the media has the
How to find new customers
Let me tell you a quick story: A few days ago, I was visiting with a friend of mine who just recently bought a new car. (New to him, not actually brand
What can the NFL teach us about success
Image via wikipedia
It’s true,
more often than not the highest paid player on an NFL team is the quarterback. What
Can clients read minds?
Tiny big reminder: In life and in business,
confusion is easy to make.
The good news: confusion is also easy to remedy.
Clients are not mind readers. The more the client understands
Treat your customers as if they were newspapers reporters
Shortly after I published the post titled Is your sales team hurting your marketing efforts?, I received an
Is your sales team hurting your marketing efforts?
Let’s talk about your sales team for a minute: How significant is its capability and willingness to serve? “What’s this question
Same = Lame
Last week in my article FYI: Why good coffee doesn’t come in vacuum-packed cans I briefly discussed the