Do you ever send snippy emails?

“I never send snippy emails. I’m just direct and efficient,” you say.

Great, you rock! :)

The following is just for all those other people out there who send snippy emails:

Yes, it takes a few more minutes to craft an email with the right tone.

And those minutes are totally worth taking.

If your schedule is so jam-packed that you think you don’t have time to make sure you’re treating people with kindness and respect, then maybe it’s time to rethink your priorities, no?

Have you ever had any training on how to write relationship-building emails?

If not, why not? For many, email is both the first and favourite point of contact. If your goal is to grow your business, you need to write relationship-building emails.