It’s easy to forget that…
In the 21st century, seniority doesn’t trump performance.
Case in point: The Khan Academy, a small team of non-traditional educators doing something big.
Have you ever asked yourself that question? I did. In fact, many years ago I spent countless hours trying to figure it out.
The answer turned out to be quite simple: word of mouth marketing. Or as I call it: the art of cultivating recommendations.
Surprised? Probably not. With recommendations, there is no sales pressure and no credibility issues. When your friends, family members or trusted co-workers recommend something or someone to you, they are genuinely trying to help you. That means a lot, which is why you usually remember it for a long time. But here is the catch: recommendations must be earned. How do you do that? Where do you start? How do you give people a reason to talk about your products/services? How do you nudge your story into every day conversations? I launched sneezr.ca to help you answer those questions.
In the 21st century, seniority doesn’t trump performance.
Case in point: The Khan Academy, a small team of non-traditional educators doing something big.
“We love our template website!”
—Said no one, ever

The business of advertising, done right, is more about making things understandable than about persuasion.
Mar 21, 2013
Is Panasonic Toughbook® the toughest laptop out there?
I don’t know, but I sure see people using it more than any other laptop in places and situations that supposedly demand toughness. (Think construction sites; emergency vehicles; etc.)
Consider Google Reader: it has now been officially announced as dead. (For details, see http://bit.ly/YbNgmw.) RSS feeds have been dead for a while (see Trust Me, I’m Lying, by Ryan Holiday), but Google decided to make it official.
My 2¢: The demise of RSS Feeds can be summarized in one word — complicated.
Mar 17, 2013
P.S.
What’s surprising is that people are apparently still sponsoring RSS feeds such as Tina Roth Eisenberg’s.
A bright red Porsche 911 convertible, for example, speaks—loudly and beautifully—for itself.
Very few services speak for themselves at all.
That’s not me talking. That’s Harry the Master of Simplicity Beckwith talking in his book Selling the Invisible.
I decided to write this post because my story titled Sometimes There Just Isn’t an App for That made some of the app developers I know quite unhappy. They did not like my suggestion to use advertising as a means of getting publicity for their apps.
Here’s what I told them: unlike a bright red Porsche, apps, just like many services, are not self-demonstratable to the public. To convey ideas and information to the general public, you need a tool. And that tool is advertising. Being the craftspeople that you are, you believe in tools, no?